Notes on exchange/return |
Please check the condition of the product carefully before using it.
- Please note that even if the product has been shipped incorrectly or is defective, it cannot be exchanged or returned if it has been used.
- Exchange/return is possible only when the product is not used, and other product accessories such as labels, parts, and product protection vinyl
must not be lost/removed.
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| Exchange/Return Policy |
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1. Exchange/return shipping costs due to customer change of mind or selection error are the responsibility of the customer. (If you receive free shipping on your first order, a round-trip shipping fee will be charged.)
- All exchanges/returns for VK GOLF are processed through CJ Korea Express.
- Club: Round-trip delivery fee 8,000 vnd
- Small items: round-trip delivery cost 6,000 won
(hat/gloves/ball/golf shoes/Boston bag, etc.)
- Bag set: Round-trip delivery cost 16,000 won
(Caddy bag/Boston bag separate delivery)
- Full set: Round-trip delivery fee 30,000 won
(Caddy bag/Boston bag/Club separate delivery)
2. Exchange is not possible in principle, and when an exchange/return product arrives at the distribution center, the product will be delivered as the changed product after the person in charge inspects the product.
3. When returning two or more multiple products, if a simple change of mind product is included, the return shipping cost is borne by the customer.
4. In case of return due to defective product/misdelivery, we will pay the full shipping cost.
5. In the case of some islands, mountains, remote areas, etc. where transportation is difficult, a shipping fee will be added.
6. If you have successfully completed the return/exchange application through the shopping mall, you must directly request the collection to the courier company of CJ Logistics. Please contact the center before proceeding)
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It may vary depending on the situation of the store, please refer to the detailed page of the purchased product.
After completing the return/exchange application through the shopping mall, please contact the customer center of each store
(Seller information: My Page> Check order delivery)
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View all1,000 won will be credited when the best product review is selected.
100 won will be credited when registering the reason for purchase.
2 points will be credited when the best product review is selected.
One point is credited when registering the reason for purchase.